Consultation & Skin Assessment
A 45-minute session with imaging, a written plan and honest expectations. Complimentary for new patients, and there's no obligation to book anything after it.
complimentary
Kuala Lumpur · Est. 2016
Skin advice you can actually trust
A small consultation-led aesthetic clinic in Bangsar. We'll tell you what will work, what won't, and what it will honestly cost — before you book anything.
First consultation is complimentary for new patients through March.
About us
Two practitioners, one room, since 2016
Serene started when Dr Lim left a large chain clinic in Mid Valley. The volume model there meant fifteen-minute consultations and monthly treatment targets, and she was tired of watching patients buy packages they didn't need.
The clinic is deliberately small — one treatment room, two practitioners, and fewer bookings per day than we could take. It means we can spend forty-five minutes on a consultation and still finish on time.
- Complimentary first consultation
- Same practitioner every visit
- Written treatment plan and costs
- No package pressure, ever
Treatments
What we offer
Every treatment starts with a consultation. If something isn't right for your skin, we will tell you so.
Medical Facials
Hydrafacial, chemical peels and extraction-led treatments, chosen for your skin rather than sold as a package. Usually a course of 3–6.
from RM280
Laser & Pigmentation
Pico and long-pulse laser for melasma, sun damage and uneven tone. Patch-tested first, because Malaysian skin types burn more easily than the brochures suggest.
from RM450
2016
Established
6,000+
Consultations
4.9★
Google rating
45 min
Consultation time
Patients
What our patients say
“I came in wanting filler and left with a skincare routine and a follow-up in eight weeks. Dr Lim told me straight that filler wouldn't fix what was bothering me. Came back a year later and actually did book something — because by then I trusted her.”
“Three years of acne and four clinics before this one. Nadia was the first person to treat the acne before selling me scar treatment. Wish I'd come here first, honestly.”
“Appointments actually run on time and nobody upsells you at the counter on the way out. That alone makes it worth the drive from Damansara.”
FAQ
Before you book
Is the first consultation really free?
Yes, for new patients — 45 minutes including skin imaging and a written plan. There's no obligation to book treatment afterwards, and we don't ask for card details to reserve the slot.
How soon will I see results?
It depends entirely on the concern. Pigmentation typically takes 3–6 sessions over several months. Active acne often improves within 6–8 weeks. We'll give you a realistic timeline at consultation rather than an optimistic one.
Do you treat darker skin types?
Yes. Our laser settings and peel choices are adjusted for Fitzpatrick IV–V, and we patch-test first. Some devices marketed heavily in Malaysia are not appropriate for darker skin, and we'll tell you when that applies to you.
Will you pressure me into a package?
No. We quote per session and tell you honestly when a course is more economical. If you'd rather do one session and think about it, that's completely fine.
Is there parking?
Paid parking at Bangsar Village and street parking along Jalan Telawi. Both fill up after 6pm and on weekends, so allow a little extra time for evening appointments.
Can I come during lunch?
Yes — we hold a few midday slots for working patients. Facials and laser sessions run 30–60 minutes. Message us and we'll tell you what fits your break.
Visit
Level 2, Jalan Telawi 3
Consultations are by appointment. WhatsApp us and we'll find you a slot, usually within the same week.
- Opening hours
-
- Monday Closed
- Tuesday 10am – 7pm
- Wednesday 10am – 7pm
- Thursday 10am – 7pm
- Friday 10am – 12:45pm, 2:30pm – 7pm
- Saturday 10am – 5pm
- Sunday Closed
- Service areas
- Bangsar, Mid Valley, Damansara Heights, Bukit Damansara, KL Sentral